ug774 takes the privacy of its players seriously. This Privacy Policy explains what personal data we collect from players in the Philippines, how that data is used, and the steps we take to keep it secure. By using ug774, you agree to the practices described in this document.
A quick overview of our approach before you read the full policy below.
All data transmitted between your device and ug774 is protected by SSL encryption. Your personal information is stored using industry-standard security measures.
We collect only the personal data necessary to operate your account, process transactions, and comply with our legal obligations. We do not collect data for its own sake.
ug774 does not sell, rent, or trade your personal data to outside parties for marketing purposes. Your information is used only as described in this policy.
Registered players have the right to access, correct, and request deletion of their personal data, subject to our legal obligations as described in this policy.
Our data handling practices are designed in line with the Republic Act No. 10173 (Data Privacy Act of 2012), which governs personal data protection in the Philippines.
If you have any question about your data or want to exercise your data rights, the ug774 support team is available around the clock via live chat on the platform.
This Privacy Policy applies to all players and visitors who access ug774 through any channel — including the website, the mobile app, and any other digital interface operated by ug774. It describes the personal data we collect, how it is used, who it may be shared with, and the rights you have as a data subject under Philippine law.
By creating an account or using the ug774 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described here.
We may update this policy from time to time to reflect changes in our practices or relevant legal requirements. We will notify registered players of material changes through the platform or via their registered contact details.
ug774 collects personal data in several ways — directly from you during registration and account use, automatically through your interaction with the platform, and from third parties where permitted.
Data you provide directly:
Data collected automatically:
The personal data we collect is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, date of birth, email, phone number, address |
| Identity verification (KYC) | Government ID details, name, date of birth |
| Processing deposits and withdrawals | Payment channel reference, transaction records |
| Customer support | Account data, support communication history |
| Fraud prevention and platform security | Login logs, IP address, device information, transaction history |
| Responsible gaming compliance | Gameplay data, deposit and betting history |
| Platform improvement | Aggregated, anonymised usage data |
| Legal and regulatory obligations | All applicable data as required by law |
We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your additional consent.
ug774 does not sell your personal data to third parties. We may share your data with the following categories of recipients where necessary to operate the platform:
All third parties who process personal data on behalf of ug774 are required to maintain appropriate security standards and are prohibited from using your data for any purpose other than the services they provide to us.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ug774:
You can request a copy of the personal data ug774 holds about you and information on how it is being used.
You can request that inaccurate or incomplete personal data be corrected. Some corrections can be made directly in your account settings.
You may request deletion of your personal data. This right is subject to our legal obligations — we may be required to retain certain data for regulatory or fraud prevention purposes.
You may object to specific uses of your personal data, including its use for marketing purposes.
You can request a copy of your personal data in a structured, commonly used format where technically feasible.
You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
To exercise any of these rights, contact the ug774 support team via live chat from your registered account. We will respond to data rights requests within the timeframe required under applicable law.
ug774 uses appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While ug774 takes reasonable steps to protect your data, no online system is completely immune to security risks. You also play a role in keeping your account secure — never share your password, keep your registered phone number current for OTP delivery, and report any suspicious activity to support immediately.
ug774 uses cookies and similar technologies to provide and improve the platform experience. Cookies are small data files stored on your device that help us recognise returning visitors, maintain your session, and understand how the platform is used.
We use the following types of cookies:
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use some features of the platform.
ug774 retains personal data for as long as necessary to fulfil the purposes described in this policy, and for as long as required by applicable Philippine law. In general:
When personal data is no longer required and there is no legal basis for continued retention, it is securely deleted or anonymised.
ug774 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. Registration requires you to confirm that you are at least 21 years old, and identity verification may be requested at any time to confirm this.
If ug774 discovers that personal data has been provided by a person under the age of 21, that account will be closed and the associated data will be deleted promptly, except where retention is required for fraud prevention or legal purposes.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the ug774 support team through the live chat feature available on the platform. Our support team is available 24 hours a day, seven days a week.
When submitting a data rights request, please provide sufficient information to allow us to identify your account and process your request accurately. We aim to respond to all data inquiries within a reasonable timeframe in accordance with applicable law.
You may also reach the support team by email at: [email protected]